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Google Business Profile Checklist for Physicians

A 22-point GBP audit built for medical practices — covering categories, services, providers, reviews, and HIPAA-safe content.

May 5, 20268 min read
Checklist with green ticks next to a physician profile and 5-star rating

Your Google Business Profile is the highest-leverage asset in local healthcare marketing. It’s free, it ranks above your website for branded searches, and it converts patients with one tap. Here’s the full checklist we run for every client.

22
checks every practice should run quarterly
64%
of patients judge a clinic by its GBP photos
5x
more calls from a fully completed profile

Profile foundation

Get the bones right before you touch anything else. These are non-negotiable.

  • Verified ownership (postcard, video, or Search Console)
  • Practice name exactly as it appears on your signage — no keyword stuffing
  • Primary category matches the specialty (e.g., Cardiologist, not Medical Clinic)
  • Up to 9 secondary categories for adjacent services
  • Service area set correctly for multi-location practices

Services, providers, and trust

This is where most clinics leave money on the table. Every service should be its own entry with a 1–2 sentence description that uses the search language patients actually type.

  • Every service listed individually with description
  • Each provider added with bio, headshot, and credentials
  • Insurance accepted populated under attributes
  • Appointment URL goes to a tracked booking page (not the homepage)
  • HIPAA-conscious review response templates ready

Ongoing signals

Google rewards activity. The profiles that win are the ones that look alive every week.

  • 1 weekly GBP post (offer, update, or event)
  • 10 new patient-facing photos per month
  • Q&A seeded with the top 10 patient questions
  • Review response within 48 hours, every time
  • Quarterly NAP audit across BrightLocal’s top 50 healthcare directories
Key takeaways

The 3 things to remember

  1. 01

    Completeness is a ranking factor — finish every field, even the optional ones.

  2. 02

    Providers as separate entries amplify branded search visibility.

  3. 03

    Treat the profile like a living asset, not a one-time setup.

Want this applied to your practice?

Get a free, no-obligation growth audit. We’ll show you exactly where you’re losing patients — and the fastest path to fix it.

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